{"id":2197,"date":"2023-05-25T14:56:14","date_gmt":"2023-05-25T21:56:14","guid":{"rendered":"https:\/\/reso.graphem-dev.com\/?page_id=2197"},"modified":"2024-02-13T21:56:48","modified_gmt":"2024-02-14T05:56:48","slug":"offre-active-hello-bonjour","status":"publish","type":"page","link":"https:\/\/resosante.ca\/offre-active-hello-bonjour\/","title":{"rendered":"Offre active : hello \/ bonjour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2197\" class=\"elementor elementor-2197\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-620f221 e-flex e-con-boxed e-con e-parent\" data-id=\"620f221\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5dd1bd3 e-flex e-con-boxed e-con e-child\" data-id=\"5dd1bd3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d61fc0 rs--hero__title elementor-widget elementor-widget-heading\" data-id=\"3d61fc0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Offre active : hello \/ bonjour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d24934 e-flex e-con-boxed e-con e-parent\" data-id=\"7d24934\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-12fb973 e-con-full e-flex e-con e-child\" data-id=\"12fb973\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f521ce4 elementor-widget elementor-widget-text-editor\" data-id=\"f521ce4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Qu&#8217;est ce que l&#8217;offre active ?<\/h2><p>C\u2019est l\u2019action d\u2019<strong>offrir<\/strong>, d\u00e8s le premier contact et de fa\u00e7on<strong>\u00a0proactive<\/strong>, des\u00a0<strong>services dans la langue de choix des patients<\/strong>. Plus concr\u00e8tement, c\u2019est permettre aux patients de s\u2019exprimer et d\u2019\u00eatre servis dans la langue avec laquelle ils se sentent plus \u00e0 l\u2019aise. Dans le domaine de la sant\u00e9, l\u2019offre active permet non seulement aux patients de communiquer plus facilement et d\u2019\u00eatre compris, mais aussi aux professionnels de prodiguer des soins de qualit\u00e9, s\u00e9curitaires, \u00e9thiques et \u00e9quitables, particuli\u00e8rement dans les communaut\u00e9s linguistiques en situation minoritaire.<\/p><p>Source :\u00a0<a href=\"http:\/\/www.offreactive.com\/\" target=\"_blank\" rel=\"noopener\">www.offreactive.com<\/a><\/p><p>R\u00e9soSant\u00e9 C.-B. fait la promotion et de la sensibilisation pour l\u2019offre active en suivant l\u2019<a href=\"https:\/\/drive.google.com\/file\/d\/0Bww9VAyBONm4cVZiWTU3endTV2c\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">\u00c9nonc\u00e9 de position commune Soci\u00e9t\u00e9 Sant\u00e9 en fran\u00e7ais et les r\u00e9seaux de sant\u00e9 en fran\u00e7ais du Canada<\/a><\/p><h2>Des actions concr\u00e8tes :<\/h2><ul role=\"list\"><li>Je m\u2019inscris dans le <a href=\"https:\/\/resosante.ca\/sinscrire\/\" target=\"_blank\" rel=\"noopener\">R\u00e9pertoire de R\u00e9soSant\u00e9 Colombie-Britannique<\/a>. Quel que soit mon niveau de fran\u00e7ais.<\/li><li>J\u2019annonce sur\u00a0<strong>mon site internet<\/strong>\u00a0que je peux parler fran\u00e7ais.<\/li><li>J\u2019affiche un chevalet qui annonce\u00a0<strong>\u00e0 l\u2019accueil<\/strong>\u00a0que des services sont disponibles en fran\u00e7ais.<\/li><li>J\u2019ai\u00a0<strong>un badge<\/strong>\u00a0qui annonce que je peux servir dans les deux langues.<\/li><li>Je re\u00e7ois mon patient en disant \u201c<strong>Hello \/ Bonjour<\/strong>\u201c<\/li><\/ul><h2>Les enjeux et d\u00e9fis de l\u2019offre active.<\/h2><p>L\u2019offre active est incontournable si l\u2019on souhaite\u00a0<strong>assurer des services de sant\u00e9 s\u00e9curitaires, \u00e9thiques et de bonne qualit\u00e9<\/strong>\u00a0\u00e0 nos communaut\u00e9s francophones minoritaires. L\u2019offre active permet d\u2019assurer des services de sant\u00e9 en fran\u00e7ais qui sont facilement accessibles, visibles, sans d\u00e9lais et de qualit\u00e9 \u00e9gale \u00e0 ceux offerts \u00e0 la majorit\u00e9. Le manque historique de services de sant\u00e9 en fran\u00e7ais cr\u00e9e le sentiment qu\u2019il est impossible d\u2019en recevoir. Tous, tant les d\u00e9cideurs que les professionnels de la sant\u00e9, doivent \u00eatre proactifs dans l\u2019offre de services dans la langue officielle du patient. D\u00e9couvrez ici ce en quoi consiste l\u2019offre active ainsi que quelques pistes concr\u00e8tes pour une offre active r\u00e9ussie.<\/p><p>Source :\u00a0<a href=\"http:\/\/www.offreactive.com\/portfolio\/enjeux-et-defis-de-loffre-active\/\" target=\"_blank\" rel=\"noopener\">www.offreactive.com<\/a><\/p><h2>Une approche centr\u00e9e sur le patient.<\/h2><p>Une approche centr\u00e9e sur le patient tient compte de ce dernier\u00a0<strong>dans sa globalit\u00e9<\/strong>. Non seulement faut-il tenir compte des signes et sympt\u00f4mes que pr\u00e9sente le patient, mais aussi de\u00a0<strong>ses sentiments, de ses attentes et pr\u00e9f\u00e9rences, de ses valeurs et croyances et de son contexte culturel<\/strong>. Pour prendre en charge sa sant\u00e9, le patient doit \u00eatre un partenaire actif dans le d\u00e9veloppement du plan de sant\u00e9. Une telle relation n\u00e9cessite qu\u2019il se sente valoris\u00e9 et qu\u2019il puisse s\u2019exprimer dans sa langue.<\/p><p>Source :\u00a0<a href=\"http:\/\/www.offreactive.com\/portfolio\/approche-centree-sur-le-patient\/\" target=\"_blank\" rel=\"noopener\">www.offreactive.com<\/a><\/p><h2>Le leadership.<\/h2><p>L\u2019action du leader est mobilisatrice et influence positivement le milieu. Pour que l\u2019offre active de services de sant\u00e9 en fran\u00e7ais passe dans la culture organisationnelle de nos institutions, il faut des gens qui affirment son importance avec conviction et la d\u00e9fendent de fa\u00e7on continue. Toute personne peut faire preuve de leadership.<\/p><p>Source :\u00a0<a href=\"http:\/\/www.offreactive.com\/portfolio\/leadership\/\" target=\"_blank\" rel=\"noopener\">www.offreactive.com<\/a><\/p><p>Retrouvez le\u00a0<a href=\"http:\/\/cnfs.net\/wp-content\/uploads\/2015\/06\/Cadre-de-r--f--rence-CNFS-pour-formation-offre-active-des-services-de-sant---en-fran--ais.pdf\" target=\"_blank\" rel=\"noopener\"><strong>Cadre de R\u00e9f\u00e9rence pour la formation \u00e0 l\u2019offre active des services de sant\u00e9 en fran\u00e7ais<\/strong><\/a>\u00a0par le\u00a0<a href=\"http:\/\/cnfs.net\/\" target=\"_blank\" rel=\"noopener\">Consortium National des Formations en Sant\u00e9<\/a>.<\/p><p>Le CNFS met \u00e9galement \u00e0 disposition une\u00a0<a href=\"http:\/\/www.offreactive.com\/\" target=\"_blank\" rel=\"noopener\"><strong>bo\u00eete \u00e0 outils<\/strong><\/a><strong>\u00a0<\/strong>sur l\u2019offre active.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97fa821 e-con-full e-flex e-con e-child\" data-id=\"97fa821\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ae7d41 rs--btn__find elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"8ae7d41\" data-element_type=\"widget\" data-settings=\"{&quot;sticky_offset&quot;:30,&quot;sticky&quot;:&quot;bottom&quot;,&quot;sticky_offset_mobile&quot;:15,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-md\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Chercher un Praticien<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Qu&#8217;est ce que l&#8217;offre active ? C\u2019est l\u2019action d\u2019offrir, d\u00e8s le premier contact et de fa\u00e7on\u00a0proactive, des\u00a0services dans la langue de choix des patients. Plus concr\u00e8tement, c\u2019est permettre aux patients de s\u2019exprimer et d\u2019\u00eatre servis dans la langue avec laquelle ils se sentent plus \u00e0 l\u2019aise. Dans le domaine de la sant\u00e9, l\u2019offre active permet [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2197","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Offre active : hello \/ bonjour - R\u00e9soSant\u00e9 C.-B.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resosante.ca\/offre-active-hello-bonjour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Offre active : hello \/ bonjour - R\u00e9soSant\u00e9 C.-B.\" \/>\n<meta property=\"og:description\" content=\"Qu&#8217;est ce que l&#8217;offre active ? C\u2019est l\u2019action d\u2019offrir, d\u00e8s le premier contact et de fa\u00e7on\u00a0proactive, des\u00a0services dans la langue de choix des patients. Plus concr\u00e8tement, c\u2019est permettre aux patients de s\u2019exprimer et d\u2019\u00eatre servis dans la langue avec laquelle ils se sentent plus \u00e0 l\u2019aise. 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